Mandiri Boss Calls The Digital Special Office At IKN To Smooth The Capital Transition

President Director of PT Bank Mandiri Tbk Darmawan Junaidi. (Photo: Doc. ANTARA)

PT Bank Mandiri Tbk (BMRI) conducted a groundbreaking of a digital-based office entitled Mandiri Digital Services in the capital city of Nusantara (IKN), East Kalimantan (Kaltim), on Thursday 29 February.

Bank Mandiri President Director Darmawan Junaidi said Bank Mandiri's digital services at IKN will be located at the Central Government Core Area Banking Service Center (KIPP), which is a strategic and representative area for state and private institutions.

Darmawan added that the Bank Mandiri office will be built with a green or environmentally friendly and digital-based concept, in accordance with IKN's vision as a smart and sustainable city.

According to Darmawan, the presence of Mandiri Digital Services at IKN can make a positive contribution to economic and social developments in IKN, especially in the transition process from the current capital so that it can run smoothly and as expected.

"We are also committed to participating in developing the financial services ecosystem at IKN, together with other state and private institutions that participate in IKN development," Darmawan said in his statement, Thursday, February 29.

Meanwhile, in the construction of Mandiri Digital Services, the plan is to consist of 2 (two) floors with a building area of approximately 2,000 m2. In design, this building will be in the form of a fluid that symbolizes the alignment of the Mandiri Digital Services building with a very beautiful environment in the capital city of the archipelago.

In addition, the design of the Mandiri Digital Services building will carry the concept of sustainability and environmentally friendly, where solar panels will function as one of the energy sources.

Bank Mandiri also brought three leading digital innovations namely Super App Livin' by Mandiri, Wholesale Super Platform Kopra by Mandiri and Smart Branch by Mandiri to IKN to facilitate people's financial needs.

According to Darmawan, this was done because Livin' by Mandiri, which presents a financial solution for retail customers, has recorded more than 18,000 transactions per second and Kopra by Mandiri for wholesale customers, is now able to process more than Rp1,900 trillion transactions per second until the end of 2023.

"This is also an added value for the community, with the presence of Livin' and Kopra by Mandiri, the community and customers can now open Savings, Giro, Deposito accounts, and make non-cash financial transactions for individuals or business entities, anytime and anywhere," he said.

Darmawan also added that Mandiri Digital Services will be built on an area of 1.28 hectares, which will be the pioneer of one-stop-final solution at IKN by providing the best service digitally and offline, supported by the presence of Smart Branch by Mandiri, Smart Priority Lounge facilities, Co-working Space to SPKLU for environmentally friendly vehicles.

"Especially in the Smart Branch by Mandiri facility, customers can also use the e-Reservation feature to make visit promises," he explained.

Furthermore, Darmawan said that the company will also provide cash management solutions, both pick-up and delivery, in the Mandiri LAJU (Money Pick-up Service) service which has now been easily accessed through Kopra by Mandiri.

"The offline services we provide are not only limited to Mandiri Digital Services, but there are also other extension services that we call Point of Service, which will be spread across several locations in IKN, including currently what we have prepared in the form of our Branch Office in Sepaku and Penajam Paser Utara, Livin' Corner in Construction Workers Residentials (HPK), and Branchless Banking Agents around the IKN area," he said.

For information, previously Bank Mandiri had also signed a memorandum of understanding on banking services and cooperation agreements for issuing Government credit cards with the Archipelago Capital Authority (OIKN) in mid-2023.

Meanwhile, this collaboration is an effort to facilitate financial transactions, not only for retail people but for institutions.

The memorandum of understanding signed is the initial basis for the preparation of further cooperation agreements, including Payroll Payment cooperation, Government Credit Card Issuance cooperation, and e-Money Co-branding cooperation as OIKN Employee Identity Cards.