Bank BTN's Statement Regarding No Lost Money Denied, Customers Claim To Have Evidence

Overflowing smoke at Bank BTN Harmoni when the masses set fire to tires/ Photo: Rizky Sulistio/ VOI

JAKARTA - The attorney for Bank BTN customer, Gregorius Upi, stated that his party hopes that there will be good intentions from the State Savings Bank (BTN) to return the lost customer's money.

"Our client is registered as a customer of Bank BTN. There are newspaper accounts and other evidence," said Gregorius when confirmed by VOI, Friday, May 3.

Previously, BTN Corporate Secretary Ramon Armando denied any case of customer loss of funds at Bank BTN.

Ramon stated that Bank BTN has no record of losing customer funds. He said, the existence of customer money remains guaranteed and safe.

Ramon Armando's statement was judged to make customers even more confused. Moreover, customers who are victims of sudden money loss from BTN accounts. Even the amount is quite fantastic, reaching billions of rupiah.

Gregorius denied Ramon Armando's statement. According to him, clients who become BTN customers transfer money to accounts recorded at BTN.

"Our client transferred the money to his account which was recorded in BTN. The client never made a withdrawal or transfer of the money. So can the money suddenly evaporate? Referring to the Banking Law, the Bank is responsible for deposits from Customers," said Gregorius to VOI.

According to BTN's statement regarding the absence of customer funds that were lost, it actually made customers who became victims and their attorneys furious.

"Look, if it's not lost, why did the money we sent into our own account evaporate?" he asked.

However, Gregorius said, if it is true as stated by BTN (related to no missing customer funds) it means that there is an allegation that Bank BTN is recording fake.

"We still hope that BTN will return the money belonging to our client. The problem that occurred internally at Bank BTN is not our business. We and customers have the right to ask where the money is (which is lost)," he said.