Similar To WhatsApp, Telegram Starts Launching Business Accounts With 8 New Features

One of Telegram Business's new features (photo: Telegram)

JAKARTA - Telegram CEO and Founder Pavel Durov said that from now on, all Telegram users can convert their Telegram account into a business account.

With the launch of this business account, the Telegram messaging service has also launched a number of new features that are very useful for business, including:

Open Hours and Locations

With this new feature, businesses will be able to show their operational time and location on the map. That way, users will find it easier to find your business.

Initial Page

The business can customize the starting page for blank chats, select text and stickers that people will see when starting a conversation.

Quick Reply

A quick reply is a shortcut to send template messages that can contain multiple text items and support text, link, sticker, media, and file formats.

Message Greetings

To make it more automatic, you can post greeting messages that will be sent to users who contact you for the first time.

Messages Outside Working Hours

You can also prepare messages outside of working hours that will be sent when your business is closed or when you are on vacation.

Chat Hashtag

With Telegram Business or Premium, you can include labels of various colors in the chat, providing unique hashtags based on the chat folder.

Chat Link

You can create a chat link to your business, in the form of a button to order a table or track an order.

Chatbot for Business

Telegram Business users can connect Telegram bots that will process and answer customer messages on their behalf. This will make it easier for businesses to add AI assistants to manage conversations.

Thus, those with business accounts will gain access to the business features mentioned above.