JAKARTA - Police observer from the Institute for Security and Strategic Studies (ISSES), Bambang Rukminto, responded to Kompolnas data that the trend of public complaints or complaints against police performance has not increased despite a lot of controversy in recent times.
Bambang did not refute the data. Bambang actually agreed because he saw that people were apathetic and reluctant to report police performance complaints to the complaints agency.
"People are relatively apathetic to report their complaints to existing institutions," said Bambang in a virtual discussion, quoted on Monday, November 1.
Currently, according to Bambang, people prefer to submit their complaints in public spaces, namely social media, and make them viral.
Because he sees, there are many people who view social media as more effective as a way out of their problems. Because, it attracts more quickly the attention of many people.
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"It's going viral because people don't find something that they feel is in accordance with their wishes. That's why it's better for them to upload it to social media," he said.
He gave an example of the beating by the Head of the Nunukan Police AKBP Syaiful Anwar for kicking his member, Brigadier SL at the Nunukan Police Headquarters. Instead of reporting to the National Police Propam, SL spread the beating video on social media until it went viral.
"One example of the case in Nunukan, he prefers to go viral rather than report it to Propam. This means, there is indeed something wrong within the police regarding the mechanism for complaints like that. This means that the public also does not trust this institution to handle their complaints better," said Bambang.
Previously, Kompolnas member Poengky Indarti said that the trend of reporting public complaints against the performance of police members this year, especially when the leadership of the National Police Chief General Listyo Sigit Prabowo actually did not increase from last year.
Poengky explained that the complaints received by Kompolnas on the performance of the police from year to year ranged from 3,000 to 3,500 reports. This figure is no more than 1 percent of the total number of police officers in Indonesia.
Moreover, based on the clarification made, it turns out that not all the complaints submitted to Kompolnas are in accordance with what was reported. "When we clarify, some are true, some are not," said Poengky.
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