BANDA ACEH - Minister for Administrative Reform and Bureaucratic Reform (Menpan-RB), Tjahjo Kumolo, reminded civil servants (ASN) not only to work from the office but also to go to the field more often.
"Employees should not just sit in piles in the office, only receive written reports, but must often go to the field", said Tjahjo Kumolo, in Banda Aceh, quoted by Antara, Thursday, October 28.
This was conveyed by Tjahjo Kumolo after reviewing the service for making SIM (driving licenses) to the community at the Banda Aceh Police Headquarters.
Tjahjo Kumolo gave an example, an employee at the Public Works Department, must ensure field conditions, as well as ASN in the Livestock Service, must be able to see directly the community's livestock.
"We go down to the field to hear what the public is complaining about, to hear directly the aspirations of the people", he said.
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Tjahjo said this step needs to be taken by every employee so that the information obtained is truly by the conditions in the field.
"This is called bureaucratic reform, there is speed and accuracy of information", said Tjahjo Kumolo.
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