15 Million Chrome User Passwords Lost Due To Bugs, Google Apologizes

Chrome password manager display (photo: Google)

JAKARTA - Around Wednesday, July 24, there are about 15 million Chrome browser users in the United States (US) who have problems, so they cannot login with the password they store in Chrome.

Google has also confirmed the existence of the problem, which causes affected users to not be able to find or store their passwords in Chrome Password Manager.

In a notification document, Google says that the problem affects users in the M127 version of the Chrome browser. Google's engineering team has also identified the cause of the problem.

In the document, Google mentions where this problem is caused by glitches or obstacles in configurationalization of the Windows Chrome Password Manager feature. They also actively make improvements.

Furthermore, according to Forbes, Google also said the number of users affected by this configuration change ranged from 25 percent of the total Chrome users worldwide.

The number of users who experience the Password Manager feature problem is around 2 percent of the user base of 25 percent.

"We will continue to monitor the situation when improvements roll out to ensure a smooth finish," Google wrote in the notification.

In a statement, Google has also conveyed its apology. "We apologize for the inconvenience this service may cause."