Tough Negotiations, This Afternoon Customers And Bank BTN Officials Are Struggling Regarding The Loss Of Money Reaching Billions Of Rupiah

Customers who attended had a chance to argue with high-ranking Bank BTN/ Photo; IST

JAKARTA Until now, dozens of people still occupy Bank BTN Harmoni, Gambir District, Central Jakarta, Tuesday, April 30, at 17.13 WIB. They protested and held the bank accountable to resolve the alleged problem of losing money. Several BTN Bank customers were also present with a number of evidences of files for the losses suffered.

"We are looking for Mr. Eko, where is Mr. Eko. We want my money back today. (money back) Today too, how many times have I mediated and I have reported it to the Regional Police as well. But there is no answer from BTN?," said one customer at the Bank BTN Harmoni office.

The crowd with the customers who attended had a chance to argue with high-ranking Bank BTN officials. Negotiations were tough, they had not found an agreement.

As is known, Bank BTN customers have been visiting the office since Tuesday morning. They demanded that Bank BTN immediately return their lost money.

The case began in October - November 2022. Some customers put some funds in BTN accounts with a total of IDR 7.5 billion.

Then, according to customer recognition, the balance in BTN's account suddenly decreased drastically in February 2023. Customers also felt aggrieved.

Action coordinator Gregorius Upi added that his party had reported to the OJK, but was only asked for information without significant follow-up.

Then from the investigation of the victim and his legal team, it was found that the flow of funds from bank employees allegedly flowed to one of the leaders.

"This raises strong suspicions that the loss of customer funds is the result of a criminal act allegedly involving several leaders from the red plate bank," he said.

Gregorius also said that there were allegations of involvement of the BTN leadership, both at the branch office and directors level, in this case.

"We call on the KPK to intervene and investigate potential corruption and violations of the law in this case. The loss of large amounts of customer funds and the involvement of BTN internal personnel should not be allowed," he said.

In addition, Gregorius also asked the Attorney General's Office to follow up on his report and take the necessary legal steps to involve parties in the loss of customer funds

"We ask Bank Indonesia to carry out in-depth supervision and evaluation of the performance of BTN. This incident shows that there are weaknesses in the internal BTN system and it is necessary to make systemic improvements and in the first opportunity to dishonorably dismiss the Board of Directors of Bank BTN because they have neglected to maintain the trust given by Customers," he said.

In addition, Gregorius still said, OJK was asked to conduct an in-depth investigation and take firm action against BTN for negligence.

"We hope that the relevant agencies will immediately take action to restore public trust in the State Savings Bank (BTN), including and not limited to immediately return the customer's funds in a short time," he said.