Answering The Needs Of Corporate Customers, Bank Mandiri Strengthens Trade Finance And Cash Management Services

Photo: Doc. Bank Mandiri

JAKARTA - Bank Mandiri continues to be committed to strengthening its position as the bank with the largest wholesale market share in Indonesia. One of the efforts made by the bank with the gold ribbon logo is to strengthen the solution of trade finance and cash management services for corporate customers.

This is realized through the expansion of the business ecosystem which is followed by a consistent digital transformation. This commitment is also a form of Bank Mandiri as a State-Owned Enterprise (BUMN) to contribute to the country's economy.

Bank Mandiri SVP Transaction Banking Wholesale Dini Isnarti stated that trade finance services have become a crucial component in domestic and global trade in facilitating transactions and providing financial solutions for importers and exporters. Along with that, Bank Mandiri recorded that the volume of export transactions grew 16.35% year on year (YoY) to Rp 617 trillion as of May 2023.

Meanwhile, the volume of imported transactions through Bank Mandiri rose 5.96 percent yoy to IDR 678 trillion in May 2023. Bank Mandiri's trading performance was able to grow higher when compared to national import exports, which contracted by -6.1 percent YoY and -3.8 percent YoY in the same period.

In terms of innovation, Bank Mandiri is also one of the most active banks in Indonesia that optimizes digital features for wholesale or corporate customers. This can be seen from the Digital Super Platform of Kopra by Mandiri since its launch, which has been greeted with great enthusiasm by customers.

The strong digitalization transformation of companies has also pushed for more customer demand for integrated digital financial services. Through Kopra by Mandiri, Trade Finance customers can manage transaction information, reports in an integrated, fast, safe and comfortable manner can be enjoyed on one platform," said Dini, Friday, July 28.

Corporate customers can use Kopra by Mandiri for the issuance and acceptance of Letter of Credit (L/C), Domestic Documented Credit Letter (SKBDN), Standby Letter of Credit (SBLC), Bank Guarantee including Bank Guarantee verification. In addition, customers can also finance trading transactions online.

Not only that, Bank Mandiri's Cash Management transaction also experienced growth in the first five months of 2023. In terms of frequency, Bank Mandiri's Cash Management service increased 16.3% yoy to 425.17 million transactions as of May 2023.

Along with that, Cash Management volume increased 15% yoy from IDR 7,626.75 trillion. The transactions include the Kopra Cash Management, Kopra Cash Lite, Kopra Host to Host Payment, Kopra Smart Account, Mandiri Bill Collection, Mandiri e-Tax, and Mandiri Auto Debit services.

This is inseparable from the growth in the number of Cash Management customers which grew 48.11 percent yoy to 690,440 customers as of May 2023. The largest transactions were dominated by transactions through the Kopra Cash Management, with volume growth year to date (Ytd) reaching Rp6,357.07 trillion. This value accounts for 84 percent of the total cash management transactions," added Dini.

Thanks to this performance, Bank Mandiri managed to gain an award at the Asian Banking & Finance (ABF) Wholesale Banking Awards 2023. The bank codenamed BMRI shares was named the winner in the Best Indonesia Trade Finance Bank of the Year and Best Indonesia Domestic Cash Management Bank of the Year categories. This appreciation was given to Bank Mandiri for the company's achievements in managing and developing digital services that provide the best financial service solutions for customers.

Not being complacent, Bank Mandiri is very committed to continuing to pedal the acceleration of digital transformation and continuing to perfect Kopra by Mandiri according to customer needs. Bank Mandiri continues to explore the potential for adoption of new emerging technology to deliver added value in the form of seamless processes for our customers.

In line with that, Bank Mandiri focuses on Beyond Lending's strategy to provide transaction convenience for Wholesale Customers through digital transformation. This is realized by the release of Kopra by Mandiri, through three variants namely Kopra Portal, Kopra Host to Host, and Kopra Partnership, which are expected to answer the needs of various customers.

Bank Mandiri continues to develop features to be able to facilitate the payment process, acceptance, and liquidity management of customers. To support this, Bank Mandiri also launched a Kopra Mobile Application which can accommodate transaction approval needs and flexibly check company financial information anywhere and anytime," he concluded.