BCA Digital Channel Error On Thursday Morning, This Is Management's Official Clarification

Illustration (Photo: Doc. BCA)

JAKARTA – It is known that the BCA digital channel experienced service disruptions on Thursday morning, February 9. This came out after netizens tweeted their complaints via social media Twitter.

“Mbanking BCA has an error,” said the account owner @au********ah today.

A similar experience was also experienced by a fellow VOI journalist who had complained about the failure of financial transactions through this virtual facility.

"You can't buy electricity tokens," said the editorial source.

Due to this incident, PT Bank Central Asia Tbk. take immediate action. In a written statement, the financial services institution owned by the conglomerate Hartono Brothers opened its voice.

"Sorry for the inconvenience. For now, the BCA Mobile application is in the process of being handled by the relevant team. We kindly request Mr/Ms Customer's willingness to try again periodically," said the issuer with the BBCA stock code, providing clarification.

During the search, we found that the BCA Mobile display read 205-Transaction cannot be processed, please try again in a few moments.

Until this news was published, BBCA's 4.0 technology channel still could not be used normally.