Starlink Provides Free Packages For Victims Of Helene Storm

SpaceX provides free Starlink assistance (photo: dock. SpaceX)

JAKARTA SpaceX will offer Starlink, a satellite internet service, for free to people affected by Hurricane Helene in North Carolina. This assistance is provided so that people can access the internet.

Through this special service page, SpaceX explains that this assistance has only been provided for 30 days since the satellite internet network was activated. This assistance is provided to all people who have subscribed and have never subscribed.

"Starlink aims to enable anyone affected by natural disasters to be able to access internet connectivity. For those in the areas affected by Hurricane Helene, Starlink offers free service for the first month," SpaceX said.

Although it is provided free of charge for customers affected by Hurricane Helene, there are several requirements that SpaceX sets. The space company explained that this assistance was only provided to victims in areas with the Helene Relief category.

This category will be visible when the user submits a subscription package for the first time or wants to submit an additional kit. If the Helene Relief option is not visible, then the person who submits the package is deemed inappropriate to get the assistance.

"Only the service area affected by Helene will display the 'Helene Relief' service option. If you don't see the US$0 option, your area doesn't qualify. If you believe this is a mistake, please let us know," SpaceX explained.

After receiving free service assistance from Starlink, customers will be transferred to a paid Residential package that is still tied to the location where the service is used. If communication infrastructure in the region still needs assistance, SpaceX may extend the duration of its assistance.