Google Message Users Can Call 911 Using RCS Service

RCS 911 service on Google Messages (photo: dock. Google)

JAKARTA Google Message users can now send a message to 911 via Rich Communication Services (RCS). This capability was released after Google partnered with emergency technology firm RapidOS. This special service to the public in the US is planned to be launched in the coming winter, starting from an area that supports SMS capabilities to Goodminton With the presence of this service, users can quickly connect to the US emergency call center. Google explains that SMS support to 911 is still limited as users cannot transmit additional media such as images or videos. This service is also only available in several locations, precisely at 53 percent of the US emergency call center. The use of the RCS service will provide three safety benefits, including obtaining confirmation of replies from 911 officers, sending images and videos, as well as sharing the location or scene accurately. Google says that the officer's reply is one of the advantages of this service. "See if emergency response officers actively reply to your messages. This eliminates uncertainty of waiting to see if your messages are sent." Meanwhile, the RCS service to 911 supports high-quality image and video delivery. By sending a clearer picture, officers can provide an appropriate response according to the condition of the person who is experiencing the problem.

Finally, the distribution of locations in Google Messages can be done using the Android Emergency Location Service. This feature not only provides a fairly accurate location, but also more detailed information such as medical information. "(distribution of information) such as language settings and Medical Information participation, so emergency response officers know exactly where to go and can get more useful details from you even though you can't reply," Google explained.