Miitel AI-Based Phone System Has Reached More Than 66,000 Users

Miitel artificial intelligence-based phone system (photo: RevComm)

RevComm announced that his artificial intelligence (AI)-based phone system, MiitTel, has now reached more than 66,000 cumulative users.

RevComm's technology breakthrough is designed to be a solution to improve the quality of communication and business productivity, especially for Sales and Contact Centers.

Since it was first launched in Japan in 2018, MiitTel has developed many advanced features, such as speech and voice evaluation features, transcript and summary, speech emotion recognition that is able to detect positive and negative emotional levels in telephone conversations, to automatic recordings that summarize telephone conversations with AI.

Takeshi Aida, Founder and CEO RevComm expressed his gratitude to customers who have entrusted MiiTel as part of their business progress.

This achievement gives great enthusiasm for us to encourage further growth in the future. We will continue to provide solutions that contribute to solving business problems by turning voices' into valuable data assets for the company," Takeshi said.

Furthermore, the company also said that the growing number of MiiTel users could not be separated from RevComm's efforts to create customer retention.

This is realized not only by advanced technological solutions from MiiTel, but also by providing continuous assistance to customers through the Customer Success function.

Customer Success is part of the Revenue Optimization Flow (ROF), namely RevComm's strategy to transform activities and support Sales productivity by maximizing Sales' duties to four strategic functions, namely Marketing, Inside Sales, Representative Sales, and Customer Success.