JAKARTA - Starting this week, Microsoft will end device support for Surface Laptop 2. The company has stopped releasing new firmware and driver updates.
Exactly on December 27, marked the end of the life cycle of Microsoft's secondgeneration laptop for four years.
Microsoft launched the Surface Laptop 2 in October 2018, which comes with a 13-inch screen and is powered by an 8th Gen Intel Core processor. This laptop is also equipped with 16GB of RAM and a storage configuration of 128GB to 1TB.
With this laptop, the company is bringing back the classic black color option from the original Surface Pro and RT tablets. It's been about four years since then, which is how long Microsoft supports Surface devices.
The device was eventually replaced by the Surface Laptop 3 which introduced a 15-inch size for the first time on a Surface product.
The Surface Laptop 3 is next in line for end of support, scheduled to reach that milestone next year on October 22.
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Cited from Microsoft's official website, Wednesday, December 28, even though support has ended, it does not mean that Surface Laptop 2 in the hands of users will not receive Windows updates in the future.
Laptops that are compatible with Windows 11 will continue to receive security and feature updates for the operating system until 2025. However, these devices simply do not get firmware and driver updates starting now.
This means that Surface Laptop 2 users may encounter compatibility issues or unresolved bugs at some point.
Furthermore, the next Surface computers to stop getting firmware and driver updates in 2023, are the 2017 Surface Book 2, 2018 Surface Pro 6, and Surface Laptop 3 and Surface Pro 7 released in 2019.
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