JAKARTA - The Head of the Propam Police Division, Inspector General Abdul Karim, said that almost all Bhayangkara Corps services received complaints from the public. Most are related to the law enforcement process or professionalism.

"Of the many, there are indeed some, moreover what often happens, it is a matter of law enforcement. This is still quite a high number carried out by investigators," Karim told reporters quoted on Friday, September 27.

The high level of complaints related to the law enforcement process was due to dissatisfaction from the reporting party and the reported party.

They consider law enforcement steps taken by investigators to be unprofessional and so on. In particular, when things are detrimental.

"Usually there are many complete parties from the reported parties. Because he (for example) was detained and so on, complaints were unprofessional and so on," he said.

"However, there are also some of the reporters who handle it are unprofessional, maybe too long and so on," continued Karim.

Therefore, Karim stated that this would be the attention of the National Police Propam in supervising the professionalism of investigators.

In addition, investigators were also asked to be more active in informing the progress of case handling to the complainant and the reported through the Notification on the Progress of Investigation Results (SP2HP).

"Well, this is also our concern that we ensure that the law enforcement process is truly professional and not one-sided and transparent," said Karim.


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