JAKARTA Escalator users at Manggarai Station panicked and fell as the electric ladder used fell down, not up. Not a few escalator users became victims. However, no one was injured as a result of the incident.
The Manager of Public Relations of the Indonesian Commuter Train (KCI), Leza Arlan, confirmed the incident. The incident occurred on Wednesday, February 21, at 18.01 WIB.
"KAI Commuter apologizes for the problem of Commuter Line user service at Manggarai Station on Wednesday, February 21, 2024 yesterday afternoon," said Leza in a statement on Thursday, February 22.
Leza said that the incident was caused by a problem with one of the excitators of the 11 and 12 platforms when visitors were on the device.
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The incident caused the escalator user to fall towards the platform (peron 11 and 12). The incident did not cause any casualties, security officers who were on guard around the escalator swiftly helped the fallen user. " he said.
In order to avoid a similar incident, his party has coordinated with DJKA, Jakarta Class 1 Railway Engineering Center (BTP) to repair damaged escalators.
"In order for the same thing not to happen, KAI Commuter closed the escalator and coordinated with the Jakarta Class 1 Railway Engineering Center (BTP) DJKA for inspection and repair of the escalator," he concluded
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