KAI Prepares 3.44 Million Long-distance Train Tickets For Eid Holiday Transportation 2025

Photo: Doc. Antara

PT Kereta Api Indonesia (KAI) has prepared 3,443,832 long-distance train tickets (KA JJ) for the 2025 Eid holiday transportation, to ensure smooth community travel during that period.

"With the high enthusiasm of the public to use rail transportation modes, KAI has prepared a capacity of up to 3,443,832 KAJJ tickets for the March 21 departure period April 11, 2025 or for 22 days," said KAI Vice President Public Relations Anne Purba, quoted by Antara, Monday 3 March.

Anne said, as of Sunday, March 2, 2025 at 07.00 WIB, KAI noted that sales of KAJJ Lebaran tickets had reached 1,486,649 tickets, or 43.17 percent of the total capacity provided.

According to him, the sales trend shows that the peak demand occurred on D-3 or March 28, 2025, with sales reaching 102,233 tickets on that date. This figure is expected to continue to grow considering the ordering period is still ongoing.

Based on temporary data, 10 stations with the highest volume of departures during the Lebaran 2025 homecoming season, namely Pasarsenen Station 208,106 passengers, Gambir 116,861 passengers, Bekasi 65,489 passengers, Kiaracondong 56,014 passengers, and Yogyakarta Station 47,663 passengers.

Furthermore, Surabaya Pasar Turi Station 47,198 passengers, Surabaya Gubeng 44,973 passengers, Lempuyangan 43,926 passengers, Bandung 37,700 passengers, and Semarang Tawang Bank Jateng 35,456 passengers

To ensure a more comfortable travel experience for customers, KAI has prepared various service improvements during the Eid 2025 transportation period.

One of the strategic steps taken is the placement of 170 Customer Service Mobile (CSM) officers at 39 stations in various Operation Areas (Daop) and Regional Division (Divre).

The officers are tasked with providing information and assisting customers in various needs during their trip.

As part of the sustainability commitment, KAI also continues to expand the provision of water stations to reduce the use of single-use plastic bottles. Four additional stations, namely Kertapati, Lamongan, Wonokromo, and Sidoarjo, are now equipped with this facility.

"Thus, a total of 28 stations now provide water stations, allowing customers to refill drinking water independently and support an environmentally friendly lifestyle," added Anne.

Anne emphasized that KAI continues to be committed to providing the best service for customers in welcoming the Eid 2025 transportation period.

In fact, as a form of appreciation to customers who travel during the holy month of Ramadan, KAI again presents free takjil sharing programs at various stations.

This program will last for 10 days, from D-10 to D-1 Lebaran, with a total of 34,400 takjil packages distributed at 21 large stations ahead of the breaking of the fast. The initiative aims to provide more comfort for customers who break their fast on trips and in the station area.

"KAI always provides the best service for customers, including in the month of Ramadan. This takjil is a form of our concern for customers who are on their way before breaking the fast," said Anne.

He added that customers who want to plan a trip can book long-distance train tickets up to 45 days before departure. Meanwhile, local train tickets are available from D-30, and several other services can be booked from D-7 before departure.

KAI also appealed to the public to immediately order early through the Access by KAI application or the official website kai.id to get the departure schedule as needed.

With these various service improvements, KAI hopes to provide a more comfortable, safe, and memorable journey for customers during the Lebaran moment.

"We invite the public to plan trips wisely and take advantage of the various services that have been provided," said Anne.