JAKARTA - I Gusti Ngurah Rai Airport in Bali is ranked in the top 10 airports with the best health protocols in Southeast Asia according to the Safe Travel Barometer agency. President Director of PT Angkasa Pura I (Persero) Faik Fahmi stated that this achievement was the result of hard work and collaboration from various parties.

"In the midst of this pandemic condition, we are committed to always prioritizing the implementation of strict health protocols. We thank all stakeholders of the airport community for the synergy, collaboration, and hard work together so far," said Faik Fahmi in his statement, quoted from Antara, Thursday. September 9th.

Faik Fahmi said, Bali's I Gusti Ngurah Rai Airport managed by PT Angkasa Pura I (Persero) is ranked 8th airport with the best health protocols in Southeast Asia.

The airport, which is the main air gateway to the island of Bali, received a score of 3.5 out of a maximum score of 5, and was named one of the safest airports in Southeast Asia for air transportation during the global COVID-19 pandemic.

"We implement this strict health protocol together with the best service quality. This is our service commitment to airport service users," he said.

The evaluation parameters of the Safe Travel Barometer include the availability of facilities for checking the health condition of passengers, implementation of health protocols at airports, readiness of officers at airports, and the availability of COVID-19 test facilities at airports.

"During the adaptation period of the new normal, we have implemented a number of service innovations at the airports we manage, including in the field of technology utilization," he said.

Service innovations related to health protocols at airports managed by Angkasa Pura I are as follows:

1. Online Customer Service. This service is in the form of customer service officers who do not deal directly with airport service users, and is intended to reduce physical contact between humans in the airport terminal area so that it will minimize the risk of Corona Virus transmission. Passengers and airport service users can be served safely and without worry.

2. Thermal Scanner. To scan the body temperature of prospective passengers who will enter the Departure Terminal and arriving passengers, automatic body temperature measuring devices or thermal scanners are installed at a number of points in the area of the Departure Terminal and Arrival Terminal at 15 airports managed by Angkasa Pura I. With this tool, the body temperature of passengers can be monitored by officers, so that the health condition of passengers can be known. Prospective passengers and arriving passengers with temperatures above 37.3 degrees Celsius will be subjected to further health checks by officers from the Port Health Office (KKP), so that the flow of movement of passengers who are potentially sick can be controlled.

- https://voi.id/economy/78935/penumpang-pesawat-di-bandara-lombok-obligatory-use-application-pedulilindungi-guna-hindari-sertifikat-vaksin-palsu

- https://voi.id/berita/80104/indikator-kokpit-harus-diperriksa-pesawat-airbus-batik-air-aceh-jakarta-mendarat-darurat-di-bandara-kualanamu

- https://voi.id/economy/80025/bumn-construction-ptpp-sabet-lima-piagam-penghargaan-mur

- https://voi.id/economy/79862/kabar-cepat-ka-bandara-yia-beroperation-luhut-cuma-untung-40-menit-ke-yogyakarta

- https://voi.id/economy/79522/bandara-juanda-surabaya-implement-application-pedulilindungi-kepada-penumpang

[/se_also]

3. Touchless-Contactless Toll Gate. To reduce direct human-to-human contact, incoming tollgates at a number of airports managed by Angkasa Pura I have now implemented a touchless-contactless tollgate system. With this facility, service users with four-wheeled vehicles who will enter the airport simply need to take a car entrance ticket by directing their hand to the engine sensor.

4. Non-Cash Parking Payment System. With a cashless payment system (cashless) in vehicle parking payment transactions at several managed airports, Angkasa Pura I is committed to improving the quality of service or level of service for airport service users, as well as minimizing direct human-to-human contact between service users and officers. so that it can reduce the risk of spreading the Corona Virus through touch. This cashless car parking payment can use various types of electronic money or e-Money from several banks that have issued these products.

5. Sterilization Device with UV Light. This device is installed in terminal facilities that are frequently touched by service users, including baggage conveyor belts, escalators, and travelators.

6. Non-cash or cashless payment system at terminal commercial outlets. To reduce the potential for human-to-human contact in the commercial outlet area, a cashless or non-cash payment system has now been implemented at many outlets at airports managed by Angkasa Pura I.

With this system, service users who will make payments at commercial outlets in the airport terminal area do not need to use cash, but with a non-cash payment system and use electronic payment media (EDC).


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)