JAKARTA - Prudential Syariah Chief Financial Officer Paul Setio Kartono said that Prudential Syariah's total health claims rose 53 percent year-on-year (yoy) over the past year to Rp1.3 trillion.

"The total claim consists of three components, namely claims for the health of inner limit products, claims for critical diseases, and claims for health according to bills (as charged)," said Paul Setio Kartono in Jakarta, quoted from Antara, Wednesday, May 8.

He also said that the increase in the total health claims of Prudential Syariah customers was supported by a surge in health claims according to bills to Rp950 billion, or an increase of 76 percent in 2023 compared to claims in 2022.

He stated that this is understandable considering that in 2022, Prudential Syariah was only formed from a spin-off from Prudential Indonesia, precisely on April 5, 2022, so that the company's performance has not been maximized.

"For those who claim to be health according to the bill alone, there will be as much as Rp950 billion during 2023, an increase of 76 percent compared to 2022. This is partly due to the spin-off, 12 months (Prudential Syariah performance in 2023) compared to 9 months (performance in 2022)," he said.

In addition, Paul said that the increase in claims was also driven by the increasing number of people seeking treatment at the hospital.

According to him, during the COVID-19 pandemic in Indonesia from 2020 to 2022, many people are afraid of going to the hospital for treatment and only since 2023 people have returned to visit the hospital so that health claims have soared.

In addition, he said that there was an estimated medical inflation of 13 percent over the past year.

Furthermore, Paul also said that Prudential Indonesia's total claims also increased in 2023, which was 19 percent yoy with a total claim of IDR 5.4 trillion.

In Prudential Indonesia, the health claim according to the bill increased by 37 percent compared to 2022. So the claim according to the bill is IDR 4.4 trillion," he said.


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