Encourage Non-Cash Transactions, Bank Mandiri Showcases Mandiri Contactless Services

Photo: Doc. Bank Mandiri

Bank Mandiri has consistently continued to increase the use of non-cash transactions to encourage the efficiency and convenience of customer digital services. One of the supporting steps taken by Bank Mandiri by offering effortless transactions with Mandiri Contactless is the touchless payment feature that utilizes Near Field Communication (NFC) which was officially launched at IKEA, Taman Anggrek Mall, Jakarta, Tuesday 19 December.

Bank Mandiri Network and Retail Banking Director Aquarius Rudianto said, through Mandiri Contactless service solutions, Bank Mandiri customers can make shopping transactions quickly and practically, even in certain amounts they do not need PIN (for domestic transactions only can be done at EDC Contactless Mandiri) so that transactions become more practical and can be carried out in seconds.

"In developing digital services, Bank Mandiri continues to innovate to adapt to customer transaction needs that require financial services effortless," said Aquarius.

The bank with the gold ribbon logo explained, through the Mandiri Contactless solution, 3 features namely Mandiri Debit Contactless, Mandiri Credit Card Contactless and Tap To Pay in Livin'. Contactless Credit Cards can still take advantage of installment/power buy features, and get Livin' points according to the type of card, change transactions into installments on Livin' by Mandiri, and other features. These services can be used by Bank Mandiri customers to meet transactional needs, as well as support and provide convenience in every financial activity carried out by Bank Mandiri Customers.

This service can also not only be used domestically, but also abroad (cross border).

For example, for public transportation payment transactions. For customers who do not yet have Mandiri Debit Contactless, they can change their cards through join.bankmandiri.co.id, Bank Mandiri branch and through CSM (Customer Service Machine)," he added.

Furthermore, Aquarius stated that customer needs and satisfaction will remain the main pillar of the company and the pillars of Bank Mandiri's work culture. In line with the digital transformation promoted by the company in recent years, Bank Mandiri will continue to build a reliable digital ecosystem to make it easier for the community.

"In the future, Bank Mandiri will continue to actively innovate to provide solutions to all transaction needs of customers and the community, starting from financial and non-financial needs," said Aquarius.

Meanwhile, President Director of Visa Indonesia Riko Abdurrahman stated that his party appreciates Bank Mandiri's steps to continue to improve education and use of the latest global payment technology in society, so that the digital payment ecosystem in Indonesia can approach world-class.

Visa is also proud to be able to support the launch of this Mandiri Contactless solution which offers easy tap to pay when shopping around the world, in more than 130 million merchants around 200 countries and territories. I hope we will continue to be the driving force for global standard digital payments, towards cashless society according to the government's vision, "explained Riko.

Towards the end of the year, Bank Mandiri also presented a special offer during 19 - 21 December 2023 for customers who make payments at IKEA Food Mall Taman Anggrek with Mandiri Debit Contactless & Tap To Pay in Livin in the form of cashback 50 percent to IDR 50 thousand. Transactions effortless super fast transactions, just tap-tap with Mandiri Contactless.

As additional information, as of November 2023, Livin' by Mandiri has been downloaded almost 35 million times. This company's mainstay digital platform has generated transaction value of up to IDR 2,900 trillion or grew 34 percent year on year (YoY) with a transaction frequency of 2.5 billion transactions.