Presenting Various Digital Payment Transaction Innovations, Bank DKI Wins Indonesia Best Bank Awards 2023

Illustration. (Photo: Doc. Antara)

JAKARTA - Bank DKI won the Indonesia Best Bank 2023 for The Ease of Payment for Daily Needs (Category: KBMI 2, BPD), in line with Bank DKI's commitment and consistency in providing various digital banking services that facilitate daily transactions.

This award was received virtually by the Director of Technology & Operations at Bank DKI, Amirul Wicaksono in Jakarta July 29.

"This award is dedicated to all stakeholders, customers, especially business partners who grow up, and do business with Bank DKI," Amirul said, quoted on Tuesday, August 1.

Furthermore, Amirul conveyed that this award was a valuable appreciation in his efforts to plan

"Including collaboration, entities, government, BUMD, BUMN, and other private parties," said Amirul.

President Director of Bank DKI, Fidri Arnaldy, on different occasions said that the presence of various digital products and services of Bank DKI was the company's commitment in responding to challenges in the digitalization era and efforts to improve the company's positive performance.

"Digital Shifting is inseparable from the company's efforts to welcome changes in people's behavior, especially customers who need easy, safe, and comfortable banking services. Thus, the transformation of digital banking services continues to be our concern," said Fidri.

The Indonesia Best Bank Awards 2023 award is given to financial services actors by passing through a number of assessment mechanisms, namely the desk research method with six variable aspects, namely Risk Profile, Company Governance, Rehabilitation, Capital, Intermediation Performance and Digital Shifting Condition. Furthermore, the media monitoring method and the expert panel method were also carried out to strengthen candidates in receiving the award.

Dian Ediana Rae, Chief Executive of Banking Supervision of the Financial Services Authority (OJK) who was also present to provide keynote speech to express his appreciation for the collaboration between OJK, the banking industry, government institutions, associations and the mass media involved in various initiatives in supporting the development of the banking industry.

OJK said Dian, remains committed to supporting the development of the banking industry, including various innovations in bank business operations in order to provide excellent service.

"The banking industry continues to accelerate the digitization of its products and services so that it can meet public expectations in responding to opportunities from the development of digital technology," said Dian.

For information, Bank DKI has consistently increased and developed digital banking services, including JakOne Mobile super apps, which increasingly have a variety of daily payment transaction features, ranging from transfers between accounts, account openings, QRIS Scans, to Zakat and Donations.

Most recently, Bank DKI has launched the JakErte feature which provides convenience in administrative management for RT administrators. In addition, Bank DKI also continues to develop JakOne Abank for MSME players, and other digital services such as Cash Management System, as well as applications for online credit/financing applications, with digital lending applications.

In the event that non-cash transaction services use cards, Bank DKI continues to expand JakCard's acceptance which functions as an electronic money card in various modes of transportation DKI Jakarta, entrance tickets for a number of museums, to transactions at various merchants. In fact, some time ago Bank DKI launched the implementation of JakCard's use as a Commuter Line train ticket as a collaboration with PT Kereta Commuter Indonesia.

On a different occasion, Corporate Secretary Arie Rinaldi said that with the acceptance of the 2023 Indonesia Best Bank Awards by Bank DKI, it was the company's appreciation and encouragement to continue to expand access to finance and increase added value for products and services, including through various collaborative steps.

"This award is a spirit for all Bank DKI personnel in presenting banking service innovations in realizing the company's achievements as a preferred bank for the people of Jakarta," said Arie.