JAKARTA - The phenomenon of fraud in the financial sector is increasing as digital financial innovations are increasingly complex. In maintaining customer data security and as a form of risk mitigation, Bank Mandiri has implemented a layered security system to anticipate potential fraud and losses both internally and externally.

Bank Mandiri Corporate Secretary, Rudi Asaturridha, explained that his party had various mitigation efforts. One of them is through strengthening the monitoring system that can detect and anticipate potential fraud quickly.

We already have a monitoring system, as a risk mitigation measure. Once a violation is detected, we will immediately take firm action and impose sanctions according to the provisions and even report it directly to the authorities", said Rudi, Thursday, September 1.

In addition, Bank Mandiri continues to educate customers to prevent risks by maintaining personal data, as well as providing information about customer rights and obligations.

Bank Mandiri appeals to customers to continue to be careful in carrying out financial transactions, by maintaining the confidentiality of personal data and banking data. Including not sharing financial data information such as passwords and PINs with anyone", he explained.

Furthermore, Rudi added that his party has internal supervision of operational units. In addition, Bank Mandiri has implemented the GCG and strengthened the monitoring and internal audit processes that cover the company's entire operational area.


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