After Going Viral, Transjakarta Repairs Damaged Cipulir Bus Stop Escalator

An elderly woman boarded the damaged Transjakarta Cipulir bus stop escalator, Jakarta, Saturday (14/6/2025). BETWEEN -HO-Instagram/@jakartaselatan24jam.

JAKARTA - PT Transportasi Jakarta (Transjakarta) memperbaiki escalator Stop Cipulir bagian dari Corridor 13 yang rusak untuk meningkatkan keamanan dan kenyamanan bagi pelanggan.

"We have coordinated with related parties to improve the escalator," said Head of the Transjakarta Public Relations and CSR Department, Ayu Wardhani, as reported by ANTARA, Saturday, June 14.

Ayu apologizes for the inconvenience experienced by customers at the HalteCipulir.

The management of BUMD in the field of public transportation in Jakarta understands the needs of customers by always receiving criticism and suggestions from them.

"Transjakarta really understands the needs of customers," he said.

Previously, it was crowded on social media (medsos) Instagram @jakartaselatan24jam, a video of an elderly woman riding a dead escalator. He climbed the escalator like a ladder.

It is feared that the elderly, pregnant women and people with disabilities will have difficulty passing through the dead escalator.