Zoom Supports Digital Transformation For Health Service Providers

JAKARTA Zoom, a virtual-based communication technology company, realizes that technology support is very important in maximizing the provision of health services in Indonesia.

To provide a more inclusive service system, it is necessary to optimize the quality of the performance of medical personnel. One of the best ways is to provide virtual consultations.

According to Head of Asia Pacific Zoom Ricky Kapur, telehealth or virtual health problems handling has proven to be more effective because people can get health services anywhere and anytime with more comfortable and affordable access.

Apart from telehealth, technology-based teleconsultation or consultation is also a smart solution for now. Ricky explained that the use of teleconsultation in 2022 has increased 1.6 times compared to 2020.

Health institutions need to optimize existing medical personnel to address the gap in access to quality services. Increasing the use of teleconsultation is the right step," said Ricky.

Not only that, digitization for administrative matters is also one of the important things to implement. Needs such as patient data filing, vendor meetings, to employee relations, can all be optimized with digitization.

With the improvement of increasingly qualified technology, Zoom is determined to continue to assist the performance of medical personnel through the platform they provide. The hope is that medical personnel can work more efficiently and save time.

"The digitization also helps medical personnel to focus more on the most important thing, namely providing quality care to patients wherever they are," explained Ricky.