Google Drive User Complains About Data Loss Problem In Cloud

Problem of data loss in Google Drive (photo: dock. Google)

JAKARTA A number of Google Drive users have complained about the problem of data loss in their closed service. This problem has attracted the attention of many parties, including Google, and is being investigated.

Google acknowledged this issue and said in the Google Community that data loss occurred due to the problem of synchronizing the desktop version 84.0.0.0 to 84.0.4.0 involving limited subsets for desktop users.

"We are investigating reports of issues affecting a small fraction of Drive users for the desktop and will follow up with other updates," said Google Drive Employee Saitej.

Before Google tried to address this issue, The Register reported that a Google Drive user had lost data since May and only realized it last week. This complaint was submitted on community websites.

Seeing this problem, Google is trying to help recover data in various ways, such as creating data backups and restoring the DriveFS folder. However, all the ways that have been done have not worked.

Uploads in the community get a lot of attention. At least 192 people click the button I have the same question. Some people in the comments column also admit that they have the same problem.

For now, Saitej as the team representative issued a warning not to click the desktop version of the Google Drive account. Saitej also asks users not to delete or move the application data folder.