JAKARTA - While a number of car manufacturers are starting to move away from Apple CarPlay, Ford has confirmed its commitment to continue supporting Apple's infotainment system for a long time to come.
This statement was made by Ford Chief Financial Officer Sherry House while speaking at the 2025 Barclays Global Auto and Mobility Tech Conference. According to a report by Ford Authority, House emphasized that providing consumers with technology options is very important and will be one of the main focuses of Ford's future plans.
"We think this is a product that our customers really love, so we're going to continue to give them access to it," House said, referring specifically to Apple CarPlay.
Consumer satisfaction data also supports Ford's position. Based on the J.D. Power survey in August 2024, the car's built-in infotainment system only received a score of 805 out of a scale of 1,000. Meanwhile, Apple CarPlay scored 840 and Android Auto 832, showing that both smartphone-based systems are preferred by users compared to the original vehicle system.
However, Ford's support for CarPlay has limitations. The company is still not convinced with CarPlay Ultra, the new version that offers deeper integration. In September 2025, Ford CEO Jim Farley stated that the company would still use standard CarPlay because it was not satisfied with the initial implementation of CarPlay Ultra, which was considered too dominant in the vehicle system.
Ford's stance contrasts with the trend among some major carmakers towards the end of 2025. BMW through its head of user interface design said drivers prefer their own built-in systems, although it acknowledged there was still use of CarPlay for certain needs.
Meanwhile, General Motors took a more decisive step by deciding to remove CarPlay and Android Auto from all future vehicles. This policy continues a previous decision in 2023 that initially only applied to electric cars, with the target of all GM car lines being free of both systems around 2028. GM executives even called this decision an "ala Steve Jobs" moment, referring to the removal of floppy disks from the Mac product line.
On the other hand, not all manufacturers reject CarPlay. In November 2025, it was reported that Tesla was developing support for Apple CarPlay after years of receiving strong requests from consumers.
With this decision, Ford confirms its position as a manufacturer that prioritizes flexibility and customer preferences, while still providing Apple CarPlay and Android Auto in addition to the development of its own infotainment system.
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