Sonos Delays Launch Of Two New Devices To Recover App Functions

Sonos app for device management (photo: dock. Sonos)

JAKARTA Sonos, a US audio wireless technology manufacturer, has postponed the launch of its two newest devices. This delay had to be made because Sonos had not yet resolved the problem in its application. Sonos CEO Patrick Spence revealed that two of its latest hardware are scheduled to be released by the end of this year. However, as the Sonos app still needs to be fixed, the company postponed the launch of its two latest devices "I will not rest until we are in a position where we have addressed the problem and made customers praise Sonos again," Spence said, quoted from The Verge. "We believe our focus should be aimed at applications before anything else." It seems that Sonos has not set a new launch date for these two new devices. The reason, Spence explained that these two new products will be released once the application is completed, or at least have the expected quality level. "This means delaying the two main new product releases we have planned for Q4 until our application experience meets the quality levels we, our customers, and our partners expect from Sonos," said Spence.

Until the launch schedule delay was announced, Spence did not reveal what device they were going to launch. However, based on the device code The Verge discovered last July, one of the devices to launch is soundbar. The problem with the Sonos app comes after the company reshuffled and redesigned its app display. As a result of this update, many features were lost, the system's performance became unstable, and other problems were due to bugs contained in it. Spence promised to restore the function of the Sonos app to its original state, but this improvement took a long time. According to Sonos calculations, app improvements may be completed once feature recovery is made in October.