A Man In The US Sues Mazda For IDR 76 Billion, This Is The Cause

Mazda CX-50. (Doc. Mazda Motor)

JAKARTA - A car buyer Mazda CX-50 from Pennsylvania, United States (US) named Joshua M. sued the Japanese automotive brand for 5 million US dollars (around Rp. 76 billion) after his daughter had an accident due to technical problems in the SUV.

Launching from Carscoops, Monday, September 23, the man claimed to have a flaw in the car. The incident occurred two weeks after the purchase in May.

The lawsuit states that his daughter pressed the Stop-Start button. Then, the instrument screen tells to "Tekan Rem to Turn on the Vehicle". Then, he presses the brakes and moves the lever from position P to D.

However, the vehicle he was driving instead moved backwards. He tried to control the vehicle including hitting the brakes, but the power brake and power steering were not responsive.

Joshua's daughter was forced to get out of the car and let the SUV hit a tree to stop the vehicle.

It is possible that the suit specifically mentions 'Power Steering and Power Steering', which suggests the actual brakes and steering are in normal mode but not in power-assisted mode.

Joshua claims that there is a fatal defect in the Mazda CX-50 vehicle system. He suspects an error in the electronic system that causes the loss of brake and power steering functions. The lawsuit also highlights the lack of information provided by Mazda to consumers about the condition of the vehicle while in accessories mode.

The service manager at Mazda dealer is also suspected of providing a confusing statement, blaming the accessories mode as the main cause of the accident. This further strengthens the allegation of serious problems in this vehicle security system.

This lawsuit not only had an impact on Joshua, but also on all Mazda owners with models equipped with start buttons, especially those produced after 2017.

It is still uncertain who is to blame but this case can serve as a warning for car owners to always be vigilant and understand how their vehicle works.