Hyundai Adds Service Features In Applications, Makes It Easy For Consumers During Car Service

PT Hyundai Motors Indonesia (HMID) launched the latest service @myHyundai. (Photo: Bagus Muhammad Hafizh / VOI)

JAKARTA - In the Gaikindo Jakarta Auto Week 2023 (GJAW 2023), PT Hyundai Motors Indonesia (HMI) also introduced the latest service to the @myHyundai application, which was the presence of a special service for Hyundai consumers.

There are additions to several new service services for the @myHyundai application consisting of booking service, service reminder, service process, service history and providing services for accessories.

According to the General Manager of Before Service Department of PT HMID, Putra Samiaji, the goal is to create this service so that consumers can have a wider service experience through smartphones. This makes it easier for consumers to book services without having to go to the workshop first.

"This service is made to provide a comprehensive service experience to customers through their smartphones," said Putra Samiaji at a press conference at the Hyundai booth at the GJAW 2023 exhibition, Friday, March 10.

To enjoy this service, Hyundai consumers need to do a booking process. Then, select the type of service, see the availability of spare parts and technicians, and select service methods.

For payments, @myHyundai provides payment options via bank transfers or digital money such as Gopay. Meanwhile, consumers can monitor remotely regarding services that are being carried out through the application.

The @myHyundai app is available on the Google Play Store and App Store and can be downloaded for free.