JAKARTA - To support community mobility, PT MRT Jakarta (Perseroda) has served customers until 01.00 WIB during the concert The Dream Show 3 Dream Scape NCT and 2024 Kyuhyun Asia Tour Jakarta until early Sunday 19 May. "The operating schedule is valid from May 18, 2024, which is 05.00 to 01.00 WIB on May 19, 2024," said PT MRT Jakarta Corporate Secretary Division Ahmad Pratomo in Jakarta, as reported by ANTARA, Saturday, May 18. He explained that the change in the pattern of operations was a follow-up to the Decree of the Head of the DKI Jakarta Provincial Transportation Agency Number e-012/PH.10.01 concerning Assignments to PT MRT Jakarta for the Provision of Railway Services Supporting The Dream Show 3 Dream Scape NCT and 2024 Kyuhyun Asia Tour.
He stated that the operating pattern schedule above is only valid for one day. Then, the operating pattern for the next day will return to using the normal operational schedule.
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The normal schedule is Monday, Friday from 05.00 to 00.00 WIB with departure intervals between trains every five minutes at a busy time from 07.00 to 09.00 WIB and 17.00 to 19.00 WIB. Then, Saturday Sunday from 05.00 to 00.00 WIB with an interval of departure time between 10-minute trains. The company appeals to all service users to maintain order and obey the directions of officers at the station for mutual comfort. "Detailed information regarding the operational schedule can be seen on MRT Jakarta social media accounts," he said. This mode of transportation is dominated by workers who have a balance between work and personal life (work life balance) by prioritizing mobility comfort. Until April 30, 2024, the company recorded 11,661,698 passengers with an average of 96,378 passengers per day. The value of the customer satisfaction index (customer satisfaction index/CSI) MRT Jakarta 2023 reached 88.51. This figure shows an increase when compared to 2022, namely 88.32.
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