KAI Daop 8 Surabaya Reports 100 Percent Train Time Rate During Eid 2024

A number of travelers are waiting for the arrival of the train at Surabaya Gubeng Station, Surabaya, East Java (PHOTO: DOK. ANTARA)

SURABAYA - PT Kereta Api Indonesia (KAI) Operational Area (Daop) 8 Surabaya managed to record a timeliness rate for long-distance train departures of 100 percent during the Eid 2024 transportation period until the 14th day. Meanwhile, the timeliness rate for train arrivals reached 99 percent.

The Public Relations Manager of KAI Daop 8 Surabaya, Luqman Arif, stated that this achievement was the result of the company's strong commitment which was supported by the high enthusiasm and dedication of KAI workers. Support from stakeholders also contributes to providing the best service, especially during the Eid transportation period.

"This is also supported by stakeholders or stakeholders of KAI who also support the Eid transportation service this year so that it can run as well as possible. The officers are also fully dedicated to providing services to customers on the flow of homecoming and back during the Eid Transport period," said Luqman in Surabaya, Saturday.

Luqman explained that KAI has competent human resources (HR) in their respective fields, which are able to maintain the safety and smooth running of trains. The company continues to strive to improve innovative services and facilities in accordance with the times, with the vision of making rail transportation the main choice of the community.

"KAI continues to strive to make rail transportation its main choice for the community in carrying out mobility, especially during the Eid Transport period, with the advantage of being safe, safe, comfortable, timely, and congestion-free," he said.

Meanwhile, when entering the backflow period of Eid 2024 Transportation, customer occupancy on April 13, 2024 showed significant figures. A total of 19,666 customers departed by train, while 25,872 customers disembarked at Daop station 8 Surabaya.

In detail, from Surabaya Gubeng Station, 5,351 customers departed and 9,136 customers fell. At Surabaya Pasarturi Station, 5,318 customers recorded an increase and 6,751 customers decreased. Meanwhile, from Malang Station, 2,752 customers departed and 3,967 customers fell.

"For Malang Station, the number of departing reaches 2,752 customers, while 3,967 customers have decreased and this data will continue to grow, because KAI is still opening ticket sales as long as long as long-distance train ticket availability is still available," he said.

Luqman also said that the total train tickets that had been ordered during the 2024 Eid homecoming period reached 152,617 tickets. However, the availability of long-distance train tickets in Daop 8 Surabaya is still quite large, so people can order tickets while the collective leave from the government is still ongoing.

"The number of long-distance train tickets available in Daop 8 Surabaya is still quite large, so people can immediately book tickets while the joint leave from the government is still ongoing. For information on the availability of return flow tickets on Eid 2034 transportation, people can see it in the Access by KAI application," he said.

For more information about the availability of return flow tickets for Eid 2024 Transportation, the public can access the Access by KAI application. Luqman also appealed that if the desired ticket was run out, customers could take advantage of the Connecting Train feature through the KAI application to get alternative travel options.

With the achievement of optimal level of timeliness and satisfactory service, KAI Daop 8 Surabaya continues to be committed to providing a safe, safe, comfortable, timely, and congestion-free train travel experience for the community, especially during the Lebaran transportation period.