JAKARTA - The blasphemy was addressed to Seraph Entertainment as the promoter who failed to present Fancon BTOB in Jakarta. Those who claimed to have purchased tickets questioned the credibility of the promoter.
Complaints were addressed to Seraph Entertainment, especially regarding the way they returned money from people who had already bought tickets.
A resource person who admitted to buying a ticket expressed his regret to VOI. He regretted the poor treatment of Seraph Entertainment to ticket buyers. The reason is, the promoter requires ticket buyers to receive refunds through BRI's account.
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"Maybe it's more regrettable, because the promoter requires us to include an account number from a certain bank, which I personally am not the bank customer," he told VOI via message on Instagram, Monday, July 15.
This was confirmed through the Google Form created by Seraph Entertainment to be filled by ticket buyers who wanted to make a refund. In the account column of the destination bank, the promoter requires ticket buyers to include an account number from BRI.
He hopes that the refund can be made through counter.com, the platform appointed by the promoter as the official ticket seller for the Fancon BTOB in Jakarta.
"The desire for the refund process is carried out through the counter. com as the ticketing platform," he said.
The anger of BTOB fans was also exacerbated by the behavior of the promoters who closed the comments column on their Instagram accounts.
What Seraph Entertainment did made the BTOB fan social media account busy with discussions about the promoter's bad treatment. They questioned the credibility of the promoter who was considered incompetent, even when delivering an official statement to the public regarding the cancellation of the BTOB Fancon in Jakarta.
It didn't stop there, the fan account was also seen preparing a lawsuit if Seraph Entertainment did not make the refund properly and correctly.
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