ASDP Affirms Crew Can't Sell Tickets On Ship

Illustration. (Photo: Doc. Antara)

JAKARTA - PT ASDP Indonesia Ferry (Persero) Kupang Branch, East Nusa Tenggara (NTT), emphasized the rule that crew members (ABK) should not sell tickets on board.

"For all crew members at ASDP Kupang Branch, they should not sell any tickets on board," said General Manager of ASDP Indonesia Ferry Kupang Branch Sugeng Purwono in an official circular received in Lewoleba, the capital of Lembata Regency, NTT, quoted from Antara, Tuesday, April 23.

The circular letter was issued as a follow-up and response from ASDP Kupang Branch on the findings of the NTT Ombudsman regarding the practice of additional fees for passengers who wish to switch from economic class to VIP class on board.

Following up on the report, ASDP Kupang Branch stated firmly that no crew members should do this.

If ticket sales are still found on board, the crew or the person concerned will be processed according to the applicable procedures at the company.

As for service users who want to use VIP class ship facilities, Sugeng directs them to purchase tickets at the sales counter.

"For supervision, we must always coordinate with the ship regarding the quota of VIP rooms so as not to make sales exceeding the capacity to load the VIP room," said Sugeng.

The Head of the Indonesian Ombudsman Representative for NTT Darius Beda Daton when contacted from Lewoleba appreciated the steps taken by the ASDP Kupang Branch to respond to complaints from passengers.

His party has indeed carried out continuous coordination regarding the practice of additional levies.

According to him, the steps taken by ASDP Kupang Branch are good things for improving public services to the public.

Previously, the NTT Ombudsman found an additional collection of IDR 50,000 carried out by the crew for passengers who bought economic tickets but wanted to enter the VIP room.

During the ticket inspection, the crew brought a large brown envelope to store the additional money.

The NTT Ombudsman assessed that the practice of "brown envelopes" tarnished the good name of PT ASDP Indonesia Ferry and eliminated income that should have entered the institution's treasury.

"This additional levy practice is not justified because the crew's job is not to sell tickets or accept ticket payments on board," Darius emphasized.