JAKARTA - PT Pelauyangan Nasional Indonesia (Persero) or Pelni mulai membuka pesanan tiket Pelni untuk periode libur Natal 2023 dan Tahun Baru 2024 per 17 November 2023. Pemesanan bisa dilakukan melalui Pelni Mobile Apps maupun saluran penjualan pada konter di port-pelabuhan.

Pelni set the Nataru period starting on December 11, 2023 to January 8, 2024, with the peak travel predicted to occur on December 22, 2023 and the peak return on January 4, 2024.

Head of the PELNI Company Secretariat Evan Eryanto appealed to all Pelni customers to take advantage of purchases through Pelni Mobile Apps.

"With safety and comfort considerations, Pelni Ship tickets for all destinations throughout Indonesia can be accessed through Pelni Mobile Apps. No need to bother anymore, enough from home or office can already book Pelni boat tickets," said Evan in an official statement, Jakarta, Thursday, November 16.

Furthermore, Evan informed that Pelni Ship ticket sales for the Nataru holiday period could be obtained on November 17 tomorrow for all destinations throughout Indonesia.

"Perjualan tiket dibuka secara online melalui aplikasi dan website resmi Pelni maupun loket kantor cabang dan mitra penjualan tiket yang resmi bekerja sama dengan Pelni," jelasnya.

Evan said that to face the Christmas 2023 and New Year 2024 holidays, 26 passenger ships and 42 pioneer ships with a total capacity of 51,296 seats were prepared.

Furthermore, Evan reminded customers who departed from the projected area to become the most crowded segments to buy tickets through the Pelni application.

The ten segments that are predicted to be denser include Batam-Belawan, Belawan-Batam, Bau-Makassar, Makassar-Bau Bau, Makassar-Surabaya, Batam-Tanjung Priok, Surabaya-Makassar, Jayapura-Biak, Balikpapan-Pare Pare, and Sorong-Ambon.

"Especially for prospective passengers departing from Jakarta, Surabaya and Makassar, we remind you that we can only get tickets online through Pelni Mobile Apps and websites that are valid as of November 1 yesterday. Meanwhile, other cities can still buy tickets at Pelni branch office counters even though we encourage online purchases," said Evan.

Even though they can no longer buy directly, said Evan, counters at Pelni branch offices in Jakarta, Surabaya and Makassar will continue to serve customers for refunds or refunds, questions about ship routes and schedules to group departures.

Furthermore, Evan said that management targets the closure of ticket purchase services through counters to be extended to other branches in 2024.

The next city will be determined after the evaluation of the policy for closing the counters in the three cities. We certainly hope that this transition can run smoothly and be accepted by all of our customers," he said.

Evan appealed to customers who book tickets to enter their identity according to the data of the departing passengers.

"With Pelni's business and digital transformation, the passenger embarration process at the port is carried out more in an orderly manner by ensuring the suitability of the passenger's identity," he explained.


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