Senbird Launches AI Chatbot For SME Actors

JAKARTA Sendbird, a communication platform provider company for the Application Programming Interface (API), announced the availability of an Artificial Intelligence (AI) chatbot through the plug-and-play installation.

This chatbot can be used by small and medium enterprises (SMEs) in the industry, health, education, recruitment, and many more. This chatbotAI can connect business actors with their consumers.

CEO and Co-Founder Sendbird John S. Kim said that many large companies already rely on AI technology to interact with customers or clients. If you don't take advantage of this technology, SMEs will be left behind.

"Currently, various brands of consumers and large companies have used AI technology effectively to interact. Unfortunately, it is very difficult for small companies to compete with big players who have taken advantage of this advanced technology," Kim said in a statement received by VOI.

Therefore, Senbird made a chatbot specifically designed for business purposes. According to Kim, this chatbot is suitable for any business, be it small businesses or large businesses, at very affordable prices.

"Sendbird once again proves that using a chatbotAI no longer takes a long time, a big budget, or even a special development team. Now, any business that has a website can take advantage of it easily," Kim explained.

Senbird's chatbotAI is priced at 99 US dollars or around Rp. 1.5 million per month. The company offers a variety of packages, one of which is a Starter package to integrate workflows with uncomplicated technicalities.

In addition, there are also Pro packages with more sophisticated features. This package can facilitate the integration of mobile applications, increase workflows, and allow integration into third-party software applications.

"By leveraging the power of AI devices, businesses can simplify their customer support systems, save time, and allocate resources more effectively," Kim added.