8 Ways To Equit Competently, No Need For Emotions
YOGYAKARTA The average person complains between 15-30 times a day. Sometimes expressing complaints or complaints because reality is not what you want, it is not realized. Not infrequently expressed a high tone so that it steals the attention of people around you because they express emotional complaints.
According to the licensed therapist, complains and complains, it has certain consequences. Due to being negative constantly, the body releases the extra stress hormone, making it easy to get tired, difficult to remember something, depression, to emotional numbness. Launching Parade, Wednesday, February 14, here's how to express polite complaints so that the bad effects don't haunt.
Delaying complaints, maybe the issue is no longer actual. Postponing complaints means also delaying the fulfillment of your needs. But it's also important to complain at the right time and the right party. It's important to note, be careful when submitting complaints. Reduce negative emotions that may invite a negative response.
The language spoken, the strength is very large. If you choose the wrong word, you can destroy the situation. Then choose the word wisely, especially when expressing complaints. Better, use me to open up opportunities for healthy discussions and emphasize personal feelings without blaming others.
In addition to choosing the right time, the choice of words and narrative must be clear. Avoid complaining with twisted sentences. For example, explain the situation in detail, specific context, and understand what is said. The key is clarity along with a positive attitude in conveying it. If you express a complaint with a harsh tone of sound and a closed body language, the recipient of the response will build a bad point of view about yourself. On the other hand, expressing complaints amicably and calmly, will get a comfortable response.
Before expressing a complaint, take a moment to acknowledge other people's point of view. Think about what they might feel or think about, and empathize with them. For example, start with a sentence like, "I understand that you have a lot to do, but I want to discuss issues that annoy me."
Determining criticism and complaints, you must understand the technique to be useful. Or at least don't hurt others and effectively get what you want. In expressing complaints, avoid attacking someone's character.
When expressing complaints, have a mindset that focuses on solutions. Once you find the right person to submit your complaint, start with a brief explanation of the problem and then introduce how to solve it. These solutions must be practical, logical and feasible. In this way, this shows that you are committed to working together to achieving a solution.
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To reduce the impact of complaints, combine complaints with one or two positive statements. The positive statement is to encourage the complainant. For example, if you are not satisfied with the final result of the project, say starting from gratitude, mention the next problem, and end it with a statement encouraging them and focusing on the future.
Solving the problem is the team's effort. While it's important to collect complaints, it's also important to think openly. When expressing complaints, you also have to be open-minded, because if you only focus on yourself, you can forget the common goal or the team.
Complain is a way to achieve something better. The above is a way of expressing complaints, complaints, and criticism politely. By politely expressing your complaints, then you have built healthy communication.