JAKARTA - Pos Indonesia is committed to ensuring the safety and accuracy of delivery for its customers. This is a manifestation of the company's responsibility in implementing smart logistics companies in various fields of its services, especially in delivery.
Pos Indonesia itself has a special dashboard that consumers can use to monitor in real time every shipment. Thus, consumers do not need to worry that their shipments will not be tracked down.
Pos Indonesia's Business Development & Portfolio Management Director, Prasabri Pesti, said that customer satisfaction is the main thing to maintain the company's consistency in carrying out digital transformation. The company, which was once synonymous with the traditional system in its delivery, is currently implementing digitalization of all its services.
"In the midst of the incessant development of technology, digital transformation is a crucial thing for Pos Indonesia. One of the changes made, starting from the pick-up process to delivery to the recipient, all of them use a digital system," Prasabri said in a statement.
The Director of POS of the Directorate General of PPI of the Ministry of Communication and Information Technology, Gunawan Hutagalung, ensured that the services owned by Pos Indonesia were in accordance with postal service standards set by the government.
"From the regulatory side, we make sure that Pos Indonesia has met all indicators of postal service standards, such as security, packaging of shipments, etc. In addition, this expedition service has the ability to issue a state confidentiality statement," explained Gunawan.
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Pos Indonesia also won the trust of the Supreme Court to send a registered letter document issued by a judicial agency under the Supreme Court.
Senior Vice President Enterprise Business Pos Indonesia, Arifin Muchlis, said, this collaboration is a big mandate for Pos Indonesia and it provides special features to carry out this delivery.
"At the time of socialization with the Supreme Court, we have conveyed that there are specifications related to this delivery, including the dashboard on each satker (work unit) that can be seen in the collection process to delivery. Moreover, the postal officers who deliver are special officers with high integration," explained Arifin.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
