BPKN Accompanied Victims Of Coldplay Concert Ticket Fraud At GBK, Hoping To Be A Joint Lesson

Coldplay concert in Sao Paulo, Brazil. (Instagram @coldplay)

JAKARTA - The Indonesian National Consumer Protection Agency (BPKN) has prepared assistance for consumers who are victims of fraudulent Coldplay band concert ticket sales which are scheduled to be held at the Gelora Bung Karno Stadium (GBK) Jakarta 15 November.

Chairman of the BPKN RI Rizal Edy Halim said that the chaotic sales of international-scale band tickets could be a valuable lesson for organizers, including regulators.

"What happened yesterday is a note not only for event organizers. Just like football, which is now no longer considered just an ordinary sport, this music concert is industrial. There are businesses there that must be managed," he said at a press conference to prepare for the celebration of BPKN's birthday in Jakarta, Thursday, July 20, which was confiscated by Antara.

Furthermore, Rizal said that regarding the case of ticket sales fraud, his party had also discussed and submitted the findings to the Ministry of Tourism and Creative Economy (Kemenparekraf).

"We convey that it is permissible to make entertainment and tourism a leading industry, as long as it continues to prepare tools such as mechanisms, regulations, and post-activities. We must also think about what the risks are, everything must be prepared. If not, yes, when there is another problem, we will look for each other's scapegoats," said Rizal.

Therefore, Rizal reminded that music concerts are part of the entertainment industry that must be managed professionally so that unwanted things do not happen.

"Right now, we can no longer consider events such as music concerts or festivals as entertainment. We must be able to treat this activity as an entertainment industry that must be managed professionally," he said.

Every phase of managing the entertainment industry business, Rizal continued, must also be carried out professionally from pre-sales of tickets, ticket sales, to post-activities.

"So that we can reduce problems that are risky for our society, including about fraud and so on. Otherwise, we will continue to face the same problem," he explained.

Rizal then gave an example of holding concert activities or music festivals abroad, which were strictly regulated by very neat management.

"They treat entertainment events as a business industry and so should it be in Indonesia," he concluded.

Previously, BPKN RI had wide-opened complaint information channels for consumers, including observing the mode of ticket sales fraud carried out by third parties regarding the British band concert.