JAKARTA - The assets we have, be it property, vehicle, or business, are valuable investments that need to be protected. It is undeniable that in everyday life, we are at risk that may threaten these assets, either due to accidents, natural disasters, crimes, or other unexpected situations.
That's why the presence of General Insurance is so important. General insurance is a form of financial protection designed to protect our assets from the various risks and uncertainties that can occur. Starting from housing and commercial properties to motorized vehicles and businesses.
Partner workshops play a very important role for Public Insurance in providing efficient services to customers. Through partnerships with trusted partner workshops, Public Insurance can guarantee that insurance claims will be handled quickly and professionally.
By providing reliable and quality partner workshops, Public Insurance can ensure that customers feel well supported and served during the claim process.
To continue to establish good cooperation, PT Asuransi Raksa Pratikara has set 9 partner workshops that have the best title and provide the best quality of work and service to customers.
The determination was held at the Raksa Rating Golden Owner award on Thursday, March 30, 2023 at the Raksa Insurance Headquarters, Central Jakarta.
The workshop partners who won this year's award are CV Karya Indah Motor with the title of '2 Golden Goal' and eight other workshops received the title of '1 Golden Owner' namely, Surya Sakura Indah Motor, Karya Kita Putra Sejahtera, Metro 55, Putra Wijaya Motor, Metro Auto Care, Glows, Prima Murni Mobilindo Services, and Padi Mas Motor.
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"This event has been carried out 5 times, although it was stopped due to a pandemic. We will carry out this activity routinely as an effort to increase the customer satisfaction index to provide added value for Raksa Insurance services and Partner Workshops," said the Managing Director of PT Asuransi Raksa Pratikara, Edy, in his statement, quoted Tuesday, June 6.
This partner workshop assessment is based on customer satisfaction, workshop services, workshop work quality, workshop facilities completeness, and customer complaints, which are conducted through surveys to customers and monitoring as well as performance evaluations carried out by Raksa Insurance.
"It is hoped that this event can be a motivation for other insurance partner workshops to continue to improve service and quality of work in handling insured vehicle claims," said Edy in his final remarks.
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