Discussing Challenges And Opportunities: Digital Transactions Increase, But Cash Still Plays An Important Role

President Director of Jalin Ario Tejo Bayu Aji. (Photo: Doc. Jalin)

JAKARTA - PT Jalin Payment Nusantara (Jalin), part of the BUMN Danareksa holding, revealed strategic steps in dealing with the dynamics of Indonesian financial transactions. This was conveyed in a discussion of the 2024 Economic Outlook panel with topics about the technology sector which was held at the Ritz-Carlton Hotel, Jakarta.

The discussion presented several panels from the financial sector starting from Dicky Kartikoyono, Head of the Bank Indonesia Payment System Department, Ario Tejo Bayu Aji President Director of Jalin, Roderick Purwana, Managing Partner of East Ventures and moderated by Eddi Dansaputro, Chairman of AMVENSIDO.

In the panel discussion, Jalin emphasized his efforts in responding to the trend of financial transactions that are increasingly leading to mobile and digital platforms. Until December 2023, QRIS transactions reached IDR 225 trillion with a total merchants of 30.41 million. This shows that digital financial services continue to grow among the community.

In the discussion, it was stated that the number of transactions at ATMs had decreased along with changes in people's behavior to mobile and digital services. However, this does not eliminate the function of ATMs as cash points.

President Director of Jalin Ario Tejo Bayu Aji views this phenomenon as a challenge as well as an opportunity. According to him, as a payment system infrastructure provider, Jalin's focus is not only expanding penetration in the digital realm, but also paying attention to the need for cash management which is still a necessity for most people.

"Jalin is here with a mandate from the Government to connect the community with the financial and non-financial ecosystem, according to our vision to become a National Digital Highway. We also see that a good synergy between Payment Services Providers (PJP), Payment System Infrastructure Operators (PIP), and Rupiah Money Processing Service Providers (PJPUR) will be able to expand the acceptance of digital financial services such as QRIS, while still maximizing the circulation of cash in the community," said Ario, quoted on Friday, March 1.

In addition, Ario revealed that Jalin began to adopt AI technology in stages.

"The use of AI and machine learning will help Jalin in providing insight in the form of predictive analysis to the banking industry, fintech, and the Government through the relevant Ministries in determining strategic decisions so that efficiency occurs in it," concluded Ario.