Flows Feature In WA Business Allows Users To Order Train Tickets And Choose Seats

Whatsapp illustration (doc. Pixabay)

YOGYAKARTA WhatsApp further spoils its users. The reason is, WA Business users can enjoy new features with the name Flows. In general, the Flows WhatsApp feature offers ease of doing business that can be utilized both by business owners and consumers. So what are the Flows features in WA Bussines?

Quoted from the official WhatsApp website, WhatsApp Flows is a new feature that allows business owners to offer their services when interacting with customers via WA. With this, customers can shop without having to leave their WhatsApp.

With the Flows feature in WA, business people can offer their services to consumers easily and quickly. For example, ticket provider agents can offer train tickets and consumers can choose seats on the train quickly. In addition, consumers can also order food through the Flows feature, and so on.

Through the Flows feature, business people can provide various menus with forms that can be adjusted to their needs, for example, business people can provide fields to fill in data on departure/destination locations, date of departure/turning, including choosing a kurta seat.

Culinary business sedans can display a list of menus for both food and beverage. Meanwhile, consumers can choose the menu by putting it in a shopping cart and regulating how many menus will be ordered. This feature is similar to an online food ordering application that can be delivered, it's just that the activity is carried out via WhatsApp chat.

Meta, which is the parent company of WhatsApp, explains that the Flows feature can be utilized by business people around the world with WhatsApp Business Platforms in the next few weeks. For now, the WhatsApp Business Flows feature is still in the testing phase for businesses such as Brazilian banks Banco Pan, Magalu, Lenovo, Indian travel services redBus, Indian SBI banks, to the Spinny car sales platform.

Interestingly, Meta will also provide payment features via WhatsApp. This means that transactions can be made in the application.

"Starting today, people in India can add items to their baskets and send payments using their method of choice from all supported UPI apps, debit cards and credits, and more," Meta wrote, quoted Friday, September 21.

Meta also introduces another new WhatsApp feature, namely Meta Verification that can be utilized by business people. With this feature, consumers can know that they are interacting with the right business and according to their needs.

To get verification from Meta, business owners can show their authenticity. If verified Meta will provide improved account support, and protection from fake accounts.

That's information related to the Flows feature in WA Business. Visit VOI.ID to get other interesting information.