JAKARTA - PT Bank Danamon Indonesia Tbk (Danamon) inaugurated its Branch Offices in Medan, North Sumatra, and Pondok Indah Mall, Jakarta. This inauguration was carried out to welcome the presence of the next-generation branch concept for the holistic banking experience at the two branch offices as part of Danamon's commitment to provide banking and financial solutions that best match the needs of each customer.
"As part of the MUFG, one of the largest global financial groups, Danamon has a unique position as a local bank with global capabilities and networks. Danamon has a financial supply chain fundamental which is translated into a series of products relevant to the financial needs and objectives of our customers," said the President Director of PT Bank Danamon Indonesia Tbk Yasushi Itagaki when inaugurating the branch office on Jl. Putri Hijau No.2, Kesawan, Medan City, North Sumatra, Wednesday, November 30 yesterday.
The inauguration of the branch office with a new concept in Medan was carried out by the President Director Danamon Yasushi Itagaki, accompanied by Deputy President Director Hafid Hadeli, Sharia Director Herry Hykmanto, Branch Network Head Sonny Wahyubrata, and Regional Head for Sumatra Region I, Riana Suagati.
"The next-generation branch concept for the holistic banking experience for customers is proof of Danamon's commitment to always put forward and listen to customers. These two branches are present by combining three important elements, namely digital, human, and physical. We hope to strengthen ourselves into Your Bank of Choice', which runs together at every step, every stage of customer's life," explained Yasushi.
The Danamon branch offices in Medan and Pondok Indah Mall are designed to become platforms that function as educational centers, sharing knowledge, and networking so that they can grow together.
"Here, Danamon provides a community lounge that can be used for customers and entrepreneurs in Medan City to obtain education related to financial management and entrepreneurship seminars that local business actors can participate in, such as training, and sharing sessions to increase capacity and capability, where Danamon facilitates entrepreneurs and customers to share experiences with each other, expand networks to open up opportunities for business development by utilizing the global MUFG network as the parent company of Danamon," explained Branch Network Head Danamon, Sonny Wahyubrata.
This is in accordance with the characteristics of the strong and open-minded business community in Medan and is in line with the Medan City Government's program which is intensively improving the investment climate and encouraging young people to dare to take steps to become entrepreneurs and reduce unemployment.
In addition, the Medan branch office is also designed to be aazy gathering place for Danamon customers. The reason is, in it there is a hospitality point equipped with a typical local Mandailing Coffee, a co-working lounge that can be used to work as well as transact, an event space to hold activities to meeting rooms of various types equipped with supporting facilities that make customers feel comfortable as at home or a second home' for customers.
Medan is a strategic city for Danamon because it is one of the largest business centers in Indonesia with economic growth of 2.62 percent in 2021 and Gross Regional Domestic Product (GDP) per capita of IDR 105.53 million.
As part of the MUFG, one of the largest banking groups in the world, Danamon and its subsidiary, Adira Finance, have a competitive advantage in the form of the ability to synergize with all of our business lines, build comprehensive partnerships, and understand and meet the needs of customers and communities where Danamon operates.
Regional Head of Bank Danamon Sumatra I (North Sumatra, Riau, and Aceh) Riana Suagati, added that the Danamon branch office in Putri Hijau is expected to boost the growth in the number of customers and financing Danamon in the Sumatran I region. Until the third quarter of 2022, Danamon Third Party Funds (DPK) for the North Sumatra region reached Rp. 119 trillion, while credit disbursement reached Rp. 140 trillion, which was dominated by the Agricultural, Forestry and Fisheries, and Manufacturing sectors.
Danamon Also Officials Pondok Indah Mall Branch Office Jakarta
In addition to Putri Hijau, Medan, Danamon today also inaugurated the Danamon Branch Office at Pondok Indah Mall (PIM) Jakarta with the same concept as the Putri Hijau branch. At this branch office, customers will be given an easy, fast, safe, and comfortable transaction experience. This branch office is designed to be modern and also equipped with hospitality points, community space, and a knowledge sharing area equipped with various supporting facilities.
"The various ease of financial services provided is expected to be an attraction for urban communities who need flexibility and speed in transactions. The target markets that Danamon wants to target are employees, professionals, entrepreneurs, and millennials who are digitally active," said Regional Head of Jakarta Branch Network 2 Danamon, restoreline Wirawan.
Data from Bank Indonesia 2021 noted that digital transactions in DKI Jakarta reached 40 percent of the total digital transactions nationally or equivalent to Rp2,944.4 trillion. In addition, DKI Jakarta is recorded to have a percentage of the population who already has the highest national cellphone, which is 81.83 percent.
One Stop Shop for All Customer Needs
At the two branch offices, the financial services presented by Danamon will adapt to each customer's profile and needs using digital devices and integrated offers from a financial and non-financial perspective that are holistic to provide effective and efficient end-to-end solutions. In fact, customers can also easily get a Motor Vehicle Ownership Facility (KKB) from Adira Finance as a subsidiary of Danamon.
"Danamon is determined to continue to grow as a customer-centric organization, with unique value propositions focused on sales and service excellence, a strong synergy with our partners, the government and communities and supported by world-class technology. We continue to be committed to providing the best various financial solutions so that customers are able to take control of their financial needs and goals," concluded Yasushi Itagaki.
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