Batam International Airport (BIB) President Director Hang Nadim, Pikri Ilham Kurnitiansyah said the diversion of flight routes during bad weather was in accordance with procedures for passenger safety.
He conveyed this after a video circulated of several passengers forcing them to get off the plane on social media due to failing to land at Raja Haji Fisabilillah Airport, Tanjungpinang.
The landing failed due to bad weather. The pilot was forced to land at Hang Nadim Batam Airport on Monday, June 12.
"This is a common thing when conditions are bad (transition of flight routes, ed) for the safety of passengers, if you can't land to your original destination, you can land to the nearest airport," he said when contacted in Batam, Riau Islands, Antara, Tuesday, June 13.
He explained that what passengers experience that insists on asking to get off was normal because they feel scared. This is not the only time this has happened.
“ It's normal, the name is also scared. Because not only that once happened, "” he said.
However, he stressed that what the pilot was doing to divert the landing was right because he thought about the safety of all passengers.
Therefore, he hopes that people who want to use air transportation services can understand what needs to be done during conditions like this.
"Because the pilot understands better what endangers the flight, whether the visibility is enough, strong winds, heavy rains, they understand better," he said.
Meanwhile, Head of Corporate Secretary and CSR Division of PT Citilink Indonesia Haza Ibnu Rasyad from the information received in Batam said related to the incident, Citilink officers had given an explanation to passengers on the flight.
He said the flight was temporarily diverted to Batam until the weather in Tanjungpinang improved and the plane was declared safe to land in Tanjungpinang.
“However, officers also saw the situation that developed in the field, allowing passengers to get off in Batam. Some of the passengers have gotten off the plane and some have been dispatched back to Tanjungpinang on the same day and landed safely,” he said.
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