Cyber Incident Disrupts Online Ordering Krispy Kreme In The US

JAKARTA Krispy Kreme, a well-known network of donut shops, revealed that unauthorized activities on some of their information technology systems have disrupted several operations, including online ordering services in the United States.

In the regulatory filing, the company said it had received a notification of the incident on November 29 and immediately started an investigation. Krispy Kreme is currently working with external cybersecurity experts to mitigate the impact of the incident.

"The cost, which is thought to be related to this incident, including the loss of revenue from digital sales, will most likely have material impacts on our operational results," the company said.

Even though online services are disrupted, worldwide Krispy Kreme stores remain open, and customers can still make direct bookings at the store.

News of this incident saw Krispy Kreme's shares drop by about 2% in pre-market trading. The company has not provided further information regarding how broad the impact of this incident or when online services can return to normal.