Fraud In Indonesia Increases, Attack Domination Occurs On Mobile

GSMA reports related to fraud in ASEAN (photo: dock. Pixabay)

JAKARTA Fraud cases in ASEAN, especially Indonesia, continue to increase. These findings are recorded in the 2025 ASEAN Consumer Scam Report report recently released by GSMA.

Overall, the trend in the ASEAN region shows that consumer reports have increased. Of the initially only 31 percent of consumers became victims of fraud, now the figure has reached 45 percent.

Indonesia is a country with a level of fraud above the ASEAN average. From the GSMA report, the fraud focuses on mobile phones, where the OTT Messaging app recorded 50 percent of fraudulent contacts, followed by Voice Calls of 44 percent.

Social media is also still the target of fraud with a percentage of 36 percent. At a time when fraud in Indonesia is more prominent in the OTT messaging system and calls, fraud that stands out in the Philippines is actually social media and SMS.

Of the many fraudulent media, the two platforms that are considered the most worrying are Facebook and Telegram. This platform is often exploited by fraudsters in various countries with a high level of attack.

The losses incurred were evident, which was about 68 percent of victims of fraud claiming to have lost money this year. Of this percentage, 11 percent of them admitted to losing large amounts of money.

Seeing the high number of frauds, residents in ASEAN value better protection. About 81 percent of people say they are willing to switch financial service providers for stronger security.

They tend to choose products that prioritize verification, confirmation-payers, safer payment instruments, and the habit of 'receiving official counter-calls'. This shows the high efforts of the community in securing their data.