Social Media Services Are Down, Instagram And WhatsApp Tell Users To Be Patient!

ILLUSTRATION/Alexander Shatov/Unsplash

JAKARTA - Until this early morning, a number of services owned by Mark Zuckerberg such as Facebook, Instagram, and Messenger have not recovered. All users are frustrated by this globally happening event.

However, instead of providing a solution, the account detected as Instagram Public Relations Team @InstagramComms actually told users to be patient.

"Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we're on it! #instagramdown," tweeted @InstagramComms.

Instagram and WhatsApp are both having downtime right now. Lots of speculation about DDoS, but there's nothing to bear that out at the moment. Most likely explanation is something went wrong with DNS. https://t.co/v8dM6XmUKL https://t.co/FOqnCANEYo

— briankrebs (@briankrebs) October 4, 2021

It didn't take long for the tweet to immediately get responses from netizens around the world. Some complained that the technology owned by the company was so bad that it experienced a decline in services as it is today.

"Please stabilize your app! Content creators rely on this platform. You hurt our profits with your bad technology," said @thatMFRED.

Please stabilize your apps! Creators rely on these platforms. You are hurting our bottom lines with your shoddy tech.

— Miranda Frederick (@thatMFRED) October 4, 2021

Twitter account @Arani612 expressed his frustration by saying, "I hate this app more and more every day. Ridiculous service, unfriendly users plus constant problems! But which revelation are you talking about?" he said.

I'm hating this app more & more by each passing day... Ridiculous service,user unfriendly plus constant issues! But which revelation you're talking about?

— Arani (@Arani612) October 4, 2021

In fact, the official WhatsApp Indonesia account also Tweeted the same words, "We realize that users are experiencing problems with WhatsApp at this time. We are trying to return everything to normal and will send an update as soon as possible. Thank you for your patience!," said @ WhatsApp ID.

We are aware that users are experiencing issues with WhatsApp at this time. We're working on getting things back to normal and will send an update as soon as possible. Thanks for your patience!

— WhatsApp Indonesia (@WhatAppsID) October 4, 2021

According to Reuters, Tuesday, October 5, the website Downdetector, which only tracks service outages by compiling status reports from a range of sources, including user-submitted errors on its platform, shows that more than 60,000 people have reported problems on Facebook and Instagram.

Service downgrades may affect more users. Meanwhile, WhatsApp is also down for more than 35,000 users, while Messenger is down for almost 9,800 users.