JAKARTA - Communication and Digital Minister Meutya Hafid said his party would review the decision of the Constitutional Court (MK) which requires mobile operators to provide an option so that customers' remaining internet quota is not wasted and can still be used.
"We welcome the Constitutional Court's decision. Today, we have instructed the team to study the implications of the decision, including if necessary adjustments to regulations to comply with the Constitutional Court's decision," Meutya said, quoted Sunday, July 26.
Previously, the Constitutional Court had just decided on a lawsuit related to the case of burnt internet quotas in a material test of Law Number 6 of 2023 concerning the Regulation of the Government Regulation in Lieu of Law Number 2 of 2022 concerning Job Creation into a law that amends Law Number 36 of 1999 concerning Telecommunications.
Through the decision Number 273/PUU-XXIII/2025, the Constitutional Court granted a portion of the lawsuit and stated that telecommunications network and service providers must provide service options that ensure that the remaining quota of the customer's internet is active and can be used.
According to the Constitutional Court, consumer protection can be realized through various schemes, including accumulation or rollover of quotas, extension of validity, transfer of benefits, compensation, refunds, and other forms of proportional protection.
The MK's ruling also emphasizes that prepaid and postpaid service users who have paid for internet quotas but have not spent it are still entitled to protection for the benefits of the services that have been paid for.
Meutya emphasized his commitment to oversee the implementation of this decision so that the rights of the public as consumers are well protected, without neglecting the aspects of investment sustainability and the quality of telecommunications networks in the country.
"We ensure that every policy in the telecommunications sector provides legal certainty and protects the interests of the community," concluded Meutya.
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