Telkomsel Accelerates Network Recovery At Disaster Locations In Aceh, North Sumatra, And West Sumatra

Illustration of BTS (photo: Telkomsel)

JAKARTA - The disruption of telecommunications services at disaster sites including Aceh, West Sumatra, and North Sumatra is still ongoing. Mobile operators continue to strive to improve the affected infrastructure.

For Telkomsel itself, significant disruptions still occur in Aceh at more than 1,430 sites, 2,400 BTS, and 15 STOs, caused by power outages, the collapse of the SUTET tower, and cut road access.

In North Sumatra, around 1,100 sites, 1,900 BTS, and 10 STOs are also still affected, especially in the areas of Mount Sitoli, Teluk Dalam, and Sibolga, which are caused by the recent FO cut of the Sibolga route.

Meanwhile in West Sumatra, disturbances occurred in more than 190 sites, 360 BTS, and 1 STO, with damage to infrastructure and backbone lines at several points.

Access roads that are cut off, make the recovery process require special support, including rubber boats and satellite devices. However, Telkomsel is committed to accelerating network recovery and distributing humanitarian assistance to affected residents.

"We are committed to continuing to attend and maximizing all efforts to accelerate network recovery, as well as expanding humanitarian assistance through cooperation with various parties, to be able to ease the burden on those affected," said Telkomsel's Vice President of Consumer Business Area Sumatra, Saki Hamsat Bramono, in an official broadcast quoted Monday, December 1.

In addition to maximizing network recovery efforts, Telkomsel also distributed social assistance in the form of basic necessities and clean water for more than 400 refugee families in Aceh Singkil and +1200 families at the Pidie Jaya disaster response post.

In addition, Telkomsel also presents public kitchen assistance for affected communities in Sibolga, as well as basic food and clean water assistance for disaster-affected communities in Sipunok, South Tapanuli, Agam, Tanah Datar, West Pasaman and several other points in the provinces of North Sumatra, Aceh and West Sumatra.