JAKARTA - The government has launched a counseling service for people affected by the COVID-19 pandemic. By the government, mental health consulting services are given the name 'Sejiwa'.
Moreover, according to the Minister of Communication and Informatics (Menkominfo) Johnny G Plate, during the period 16-30 March 2020, there were many cases of violence. Some of them are even domestic violence (KDRT) that occurred during the COVID-19 pandemic.
"Indeed, the impact of physical distancing is not only due to not being able to walk around or leaving the house and associations but also due to loss of work, business jams and so on, which adds to psychological pressures," said Johnny in a press conference on Youtube Live at the Presidential Staff Office.
Services that are initiated by the government together with the Ministry of Women's Empowerment and Child Protection, the Ministry of Health and the Task Force for the Acceleration of Handling COVID-19. The public can access this service by calling hotline 119 (ext 8), to get related information and support enthusiasm in dealing with the COVID-19 problem.
"We provide strong support, because this Healthy Mental Service will further strengthen the initiative of the Ministry of Communication and Information and other ministries, especially those related to the Care for Protect Application," said Johnny.
Minister Johnny added, Kominfo guarantees the data privacy security of every public who uses this service. This is because the use of digital space is usually vulnerable to personal data breaches.
This is also stated in the Decree of the Minister of Communication and Information Number 171 of 2020 concerning the Determination of Protected Care Applications in the context of carrying out surveillance for handling COVID-19.
"In relation to this service, the Ministerial Decree that we issue also takes into account that the data used at this time must be ensured that it is safe to use for certain purposes. And it ends at the end of this emergency," he explained while reminding that the regulation was aimed at safeguarding personal data information. society is not abused by unauthorized parties.
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