JAKARTA In recent weeks, YouTube Premium users have complained about the appearance of advertisements on their accounts. This problem is being investigated by Google.
Launching from Android Police, complaints about the emergence of advertisements on YouTube Premium have appeared on various social media platforms, one of which is Reddit. This problem has also been confirmed by Google.
However, Google's response to this problem is quite slow considering reports from users have emerged for almost a month. This makes many users feel uncomfortable with the services they pay for.
Until now, Google has not provided the latest information about the case. It is also not known whether the appearance of advertisements in this paid package occurred due to bugs or system errors.
One of the Reddit users with the name u/Nanor_32 stated that he managed to find one of the causes of the problem. According to him, the Premium YouTube subscription automatically transfers the Premium Lite service package.
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This is a cheaper paid package and still includes advertisements in it. There has been no official confirmation from Google regarding this forced package change.
YouTube is unlikely to lower the customer's package level without prior approval. If this does happen due to the transfer of the package, it is certain that YouTube is experiencing technical problems.
This raises speculation about serious bugs in their systems. Given that users still have to wait to get a fix on their paid accounts, many users expect compensation from Google.
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