JAKARTA A number of mini Mac M4 users reported problems with USB-C connectivity on their latest desktop devices. Additional devices connected via USB-C ports are reported to be suddenly disconnected or even undetected at all.
USB is known as a reliable technology, assuming that a connected device will still function for a long time. However, a small number of mini Mac M4 users experience problems that contradict this assumption.
According to an investigation conducted by AppleInsider, some users share their experiences on similar issues in online forums. One example of the upload on Reddit states that their USB-C keyboard is often "intermittently disconnected" and requires physical termination before being able to return to function. The user ensures that the same keyboard does not experience problems when used on other Macs.
Other users report problems with a USB 3 dock and a KVM switch, which fails to work after the device wakes up from sleep mode. This problem can generally be solved by unplugging the device and reconnecting it. Some users also complain that this problem only happens at the back port, while the front port is functioning properly.
Similar cases are also reported on external storage devices. One user noted that the hard drive connected via USB-C was cut off while performing a heavy I/O task. This happens even when the hard drive is directly connected to the device without using a hub.
There are also complaints from users who use hubs with external resources, but still experience connectivity failures. Some users question whether this problem is related to the power being drawn by the device, or maybe because of the quality of the cable and the adapter used.
Apple's support forum is also a similar complaint site. One post on November 23 stated that the front USB-C port is functioning properly, while the back port often fails to detect connected devices. This complaint received responses from other users who had problems similar to hard drives and other devices.
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Some users also report problems with certain devices, such as the Apple Extended Keyboard, which doesn't work when using a back port but runs normally at the front port.
This problem seems difficult to diagnose because it involves many variables. However, it is possible that Apple can address this issue through software updates. Meanwhile, users are advised to take the following steps:
For devices with large power needs, the use of an external-powered hub or dock can be a temporary solution.
This problem is certainly a concern for users who rely on USB-C connectivity on their mini Mac M4. Further updates from Apple are expected to provide a comprehensive solution for affected users
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